In an era of increasing fee compression, complex global markets, and individual investors’ growing preference for customisation and personalisation, the traditional model of outsourcing investment management to an OCIO is reaching its practical limits. While it offers scale, it often operates as a transactional, one-size-fits-all solution that keeps the investment adviser at arm’s length. The OCIO relationship with the investment adviser needs to evolve from this transactional, ‘outsourced’ model to a deeply integrated partnership that moves beyond an investment-only servic...