Applying language research to real life conversations

Gary DeMoss | Invesco Consulting | 21 February 2019 | 1.50 CE

The plenary session “The New Word Order” explained the universal communication principles to use when communicating with clients. In this workshop, you'll learn how to apply that research to client conversations about fees, regulations and new investment strategies. By the end of the workshop, you will understand the words to use, the words to lose, the order of communications and the practical skills ne...

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