Replacement business - what's the issue?

Tony Vidler  | Strictly Business | 06 May 2013

The vexed issue of replacement business is bubbling up again it seems, or as was once famously said: "It is déjà vu all over again".  So here's the big burning question - what's the issue, really?

Clearly, there are strongly held views across the industry, with as many fervently in the Don't-Do-It camp as there are in the Let's-Go-To-Town camp, it seems. It is an issue that polarises opinion and results in name-calling and cha...