As the world gets increasingly complex and uncertain, creating a sense of confidence in a sea of confusion is key to success. By taking three tools of persuasion – act, think big and symbols – and turning them on ourselves, we can create a sense of certainty, even when who knows what is just around the corner.

Presentation  (27 mins)  |  Slides

Podcast  (27 mins)

CE/CPD earned can be used to help meet the CE/CPD requirements of 20 governin...