As Australians approach retirement, there can often be a sense of trepidation about what lies ahead. And, for a significant proportion of Australians, retirement comes unexpectedly early which can be a cause of considerable angst. Our research shows that those who plan ahead and expect the unexpected retain a greater sense of control and have much less of an emotional rollercoaster as they move through their retirement journey. We can help retirees build and retain their sense of control by keeping on building trust and educating them, modelling possible ou...